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NJPR 40th Anniversary: Celebrating 40 Years of Excellence
(PARSIPPANY, NJ) October 16, 2014- NJPR Hospital and Medical Support Services is celebrating 40 years of providing high-quality support services to the healthcare community.
NJPR Hospital and Medical Support Services was founded in 1974 as a medical peer review organization serving the New Jersey counties of Bergen, Morris, Sussex and Warren. By the 1980s, NJPR was well recognized for medical coding support services and coding seminars to assist hospitals with the complexities of coding, billing and regulatory requirements. In 1991, the company began providing medical transcription services. Throughout the years, the company focused on delivering exceptional customer service, building a level of trust with their clients, and offering quality services to meet growing industry needs. In 2009, NJPR acquired Normann Staffing Services, a recognized name in temporary staffing throughout Northern New Jersey.
Establishing long-term client relationships is a key mission at NJPR; many of their clients have been working with them for more than 30 years. "NJPR is like an extension of my department, very engaged and in tune with our functions," said Debra Hall, RHIA, Director of Health Information Management at Hackensack University Medical Center (HackensackUMC), who has worked with NJPR during her 13 years at HackensackUMC for various services, including coding, medical transcription and coding education.
Excellent customer service is not just an action at NJPR, its company culture. The employees of NJPR pride themselves on being customer oriented. The personal approach and dedication to providing quality work is what sets NJPR apart from other companies in the industry and what maintains their expanding clientele. Denise Bino, RHIT, Director of Medical Records at St. Joseph's Regional Medical Center, says, "The quality and professionalism of their staff has been of the highest caliber. NJPR is a local company that provides us with customized services. They have always worked with us to enhance the quality of services we provide to our patients."
Longevity of employee service is a hallmark of the company. "Our employees are as important as our clients. We focus on their needs for a work- life balance," said Barbara J. Parmese, President of NJPR. Like many of the clients, many employees have been with NJPR for more than 20 years. NJPR finds time to connect with all of their employees on a personal level, even though most of them are located throughout the United States. "We want to do well because they treat us so well," says Lynn Cole, administrative support in the transcription division.
"Without a doubt, NJPR has been successful for 40 years because of its dedication to meaningful relationships with their employees and clients," said Michele Miskiv, RN, CCS, Senior Health Information Consultant and Educator for NJPR for 20 years. "That is what will continue to sustain the company for years to come."
About NJPR Hospital and Medical Services
NJPR Health and Medical Services is a leader in high-quality medical support services, with a long-standing reputation for premier coding support, education and medical transcription services. NJPR is the largest full-service healthcare support company in Northern New Jersey, serving the healthcare community in several states. Join us in Celebrating 40 Years of Excellence. To learn more about NJPR, please visit www.njpr.com.